At krlkya, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have over it. We keep things straightforward — no legal jargon, no hidden surprises.
Privacy at krlkya isn't just a legal requirement — it's a core part of how we operate. Here's what we commit to every player on the platform.
All personal data collected by krlkya is stored on encrypted servers with restricted access. We use 256-bit SSL encryption for all data in transit and AES-256 encryption for data at rest. Your information is never stored in plain text.
krlkya will never sell, rent, or trade your personal data to third parties for marketing or commercial purposes. The data you share with us stays with us, used only for the purposes described in this Privacy Policy.
We only collect the data we actually need to operate the krlkya platform. We don't collect data speculatively or "just in case." Every piece of information we ask for has a specific, documented purpose tied to your account or our legal obligations.
This Privacy Policy tells you everything about how krlkya handles your data. There are no hidden data practices, no undisclosed sharing arrangements, and no surprise uses of your information. What you read here is exactly what happens.
krlkya gives you meaningful control over your personal data. You can access, correct, or request deletion of your data at any time by contacting our support team. We process all data requests within 30 days of receipt.
krlkya operates under a valid gaming licence and complies with all applicable data protection regulations. Our data practices are reviewed regularly by our compliance team to ensure they remain current and lawful.
krlkya is an online gaming and sports betting platform operating at krlkya.net. When this Privacy Policy refers to "krlkya", "we", "us", or "our", it means the krlkya platform and the company that operates it. When it refers to "you" or "your", it means any person who visits, registers on, or uses the krlkya platform.
krlkya acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about our role as data controller or about this Privacy Policy, please contact us at [email protected].
This Privacy Policy applies to all krlkya services including the website at krlkya.net, the krlkya mobile app, and any other products or services offered under the krlkya brand. It covers all personal data collected from users in Bangladesh and internationally.
krlkya collects personal data that is necessary to provide you with a safe, fair, and enjoyable gaming experience. We do not collect data beyond what is needed for the purposes described in this policy. The categories of data we collect include:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration and KYC verification |
| Contact Data | Email address, phone number, residential address | Registration and account updates |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history | Deposits and withdrawals |
| Gaming Data | Bets placed, games played, win/loss history, session duration | During platform use |
| Technical Data | IP address, device type, browser, operating system | Automatically on site visit |
| Verification Data | Government ID, utility bills, selfie photos | KYC and AML compliance checks |
We may also collect data you provide voluntarily, such as when you contact our support team, respond to a survey, or participate in a promotion on krlkya.
krlkya collects your personal data through several channels. Understanding how data reaches us helps you stay informed about your privacy at every step.
krlkya is required by law to conduct anti-money laundering checks on all players. This means we may collect and verify additional identity and financial information beyond what you provide at registration. These checks protect both you and the integrity of the platform.
Every piece of data krlkya collects is used for a specific, documented purpose. We never use your data for purposes that are incompatible with why it was originally collected. Here is a clear breakdown of how we use your personal data:
krlkya relies on different legal bases for processing your data depending on the purpose. These include the performance of a contract (your account agreement with krlkya), compliance with legal obligations, legitimate interests, and your consent where applicable.
krlkya does not sell your personal data. We do not share your data with third parties for their own marketing purposes. However, there are specific circumstances where krlkya may share your data with trusted third parties in order to operate the platform and meet our legal obligations:
All third parties that process personal data on behalf of krlkya are required to sign data processing agreements. These agreements legally bind them to process your data only for the purposes we specify, to maintain appropriate security standards, and to comply with applicable data protection laws.
krlkya uses cookies and similar tracking technologies on our website and app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
We use the following types of cookies on krlkya:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the krlkya platform. For more details on the specific cookies we use, please contact our support team.
krlkya retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
After the applicable retention period, krlkya securely deletes or anonymises your personal data so that it can no longer be linked back to you.
krlkya takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your krlkya account has been compromised, please contact our support team immediately at [email protected].
In the unlikely event of a data breach that affects your personal data, krlkya will notify you and the relevant regulatory authorities within the timeframes required by applicable law. We will also take immediate steps to contain the breach and prevent further unauthorised access.
As a krlkya player, you have a number of rights over your personal data. We are committed to honouring these rights promptly and without unnecessary barriers. Here is what you are entitled to:
Request a copy of all personal data krlkya holds about you. We will provide this within 30 days.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to retain it.
Ask us to restrict processing of your data in certain circumstances while a dispute is resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing of your data for marketing purposes or where we rely on legitimate interests.
To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
krlkya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use krlkya or provide any personal data to us.
If krlkya discovers that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered on krlkya, please contact us immediately at [email protected] so we can take appropriate action.
krlkya uses age verification technology and manual review processes to prevent underage access to the platform. We take this responsibility seriously and continuously improve our age verification procedures.
krlkya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify you by email and display a prominent notice on the krlkya platform.
The updated Privacy Policy will take effect 7 days after we notify you, unless the change is required by law, in which case it may take effect immediately. The "Last Updated" date at the top of this page always reflects when the most recent version was published.
Your continued use of krlkya after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using krlkya and contact us to close your account and request deletion of your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way krlkya handles your personal data, please get in touch with our team. We are here to help and will respond to all privacy-related enquiries within 2 business days.
For information about our Terms and Conditions, visit our Terms and Conditions page. For responsible gaming support, visit our Responsible Gaming page.
Our support team handles all privacy and data requests personally — no automated responses. We aim to resolve every query within 2 business days and data access requests within 30 days as required by applicable regulations.